Terms & Conditions
Last updated: 09/06/2025
Welcome to BlackStar Facility Solutions, Inc. (“BlackStar,” “we,” “our,” or “us”). By accessing or using our website, services, or communications, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. General Use of Our Services
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You agree to use our website and services only for lawful purposes and in compliance with applicable fire codes, regulations, and laws.
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We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
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All content, images, and materials on this site are the property of BlackStar and may not be copied, reproduced, or redistributed without written permission.
2. Services Provided
BlackStar Facility Solutions provides licensed fire protection and facility services, including but not limited to:
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Fire extinguisher inspection, testing, and maintenance
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Fire sprinkler inspection, testing, and maintenance
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Fire alarm inspection, testing, and certification
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Digital inspection reports, compliance documentation, and 24/7 emergency response
3. Payment & Billing
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All invoices are due according to the terms stated at the time of service or agreement.
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Late payments may be subject to interest or fees as permitted by law.
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Certain services may require deposits or prepayment.
4. Limitation of Liability
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BlackStar will not be liable for indirect, incidental, or consequential damages resulting from use of our website or services.
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While we provide licensed and insured services, ultimate responsibility for compliance with fire codes rests with the property owner or manager.
5. SMS Messaging Terms (Required for Registration)
By providing your mobile phone number to BlackStar Facility Solutions, you consent to receive SMS text messages from us related to our services. These may include:
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Appointment reminders
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Service updates and technician notifications
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Compliance alerts and certification notices
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Emergency response communication
Message Frequency: Messages will vary depending on your service schedule and account activity.
Message & Data Rates: Standard carrier message and data rates may apply.
Opt-In Consent: By submitting your phone number through our website, service agreement, or communication with our team, you agree to receive SMS messages as described above.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP. After opting out, you may continue to receive necessary non-SMS communications such as phone calls or emails.
Help: For assistance, reply HELP or contact us at (800) 591-0055 or sales@getblackstar.com.
Data Use: Your mobile number and related data will not be shared with third parties for marketing purposes. For details, see our Privacy Policy.
6. Privacy Policy
Our Privacy Policy, (Privacy Policy Link), explains how we collect, use, and protect your personal information.
7. Governing Law
These Terms & Conditions shall be governed by the laws of the State of California. Any disputes shall be resolved in the courts of San Diego County, California.
8. Changes to Terms
We may update these Terms & Conditions at any time. Changes will be effective upon posting to this website. Your continued use of our services constitutes acceptance of the updated terms.